Frequently Asked Questions
Everything you need to know about shopping with Mure + Grand
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that jewelry and sale items are final sale for hygiene and clearance purposes.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
How do I care for my Mure + Grand apparel?
To keep your items looking their best, we recommend machine washing on a cold, gentle cycle and hanging to dry. Always check the specific care label inside each garment for detailed instructions.
Can I change or cancel my order after it has been placed?
Because we process orders quickly to ensure fast delivery, we are only able to make changes or cancellations within 1 hour of the order being placed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Afterpay for interest-free installments.